Job Title: Patient Care Advocate
Job Location: Remote
About Us:
We are a devoted crew centered on enhancing entry to inexpensive prescription drugs for sufferers. By partnering with insurance coverage firms, healthcare suppliers, and pharmacies, we work to cut back the monetary burden of medicines, making certain that sufferers can entry the therapies they want with out extreme prices.
Role Overview:
As a key member of our crew, you’ll assist sufferers navigate our Prescription Payment Plan. This entails working carefully with sufferers, insurance coverage suppliers, healthcare professionals, and pharmacies to make sure seamless enrollment, eligibility verification, cost-sharing, and prescription achievement.
What You’ll Do:
- Patient Enrollment & Eligibility: Assist sufferers with enrolling in this system, making certain all vital private and insurance coverage data is supplied and verifying eligibility.
- Prescription Coverage: Help sufferers affirm that their prescribed drugs are coated beneath this system, and handle the approval course of for eligible drugs.
- Cost-Sharing & Payment: Reduce sufferers’ out-of-pocket prices by making use of this system advantages. Manage copayments, coinsurance, and help with extra copay help when relevant.
- Prescription Fulfillment: Coordinate with collaborating pharmacies to make sure the proper software of advantages throughout prescription filling, making certain sufferers pay the diminished quantity.
- Refills & Continued Use: Support sufferers by making certain they proceed receiving drugs at diminished prices, monitoring adherence to medicine regimens, and making certain continued eligibility.
- Program Renewal & Updates: Guide sufferers by means of annual renewals and inform them about any updates to this system or medicine formulary.
What We’re Looking For:
- High college diploma or GED required
- Experience in healthcare, insurance coverage or customer support required (expertise with prescription help packages is a plus)
- Strong consideration to element and skill to navigate complicated processes
- Excellent communication expertise for working with sufferers, healthcare suppliers, and pharmacies
- A real ardour for serving to others and making a constructive impression on their healthcare entry
- The capacity to work effectively and collaboratively inside a crew surroundings
Success Factors for Working from Home
- Private Workspace: A devoted, quiet workspace with a door that closes, free from ambient noise.
- Ergonomics: A snug desk and chair setup that enables for the correct set up of vital tools.
- Reliable Internet Connection: Stable, high-speed web with a minimal bandwidth of 10 Mbps downstream and 5 Mbps upstream.
- Quiet, Distraction-Free Workspace: A devoted, quiet space the place you’ll be able to concentrate on delivering glorious customer support with out interruptions.
- Tech-Savvy: Comfort with expertise and skill to be taught new programs shortly.
- Self-motivation & Independence: Ability to remain productive and handle your time successfully in a distant surroundings.
- Communication Skills: Strong verbal and written communication expertise, particularly in a digital setting.
- Adaptability: Ability to adapt to altering applied sciences and procedures whereas working remotely.
Compensation & Perks
- Hourly Pay: $16.50 per hour
- Company-Provided Equipment: All vital tools might be supplied.
- Comprehensive Benefits: Full medical insurance bundle together with medical, dental, and imaginative and prescient protection.
- Cell Phone Benefits: $25/month per line for limitless telephone, textual content, and knowledge (restrictions could apply).
- Generous Referral Program: Earn $50 per paycheck for each particular person you refer—and your referral earns it too! No limits on payouts.
- Comprehensive Training: Paid coaching to make sure you are absolutely ready for achievement.
- Career Growth: Opportunities for profession development {and professional} growth inside a number one healthcare supplier.
- Work-from-Home Convenience: Save time, and cash, and scale back your environmental footprint.
- Inclusive Culture: We are an Equal Opportunity Employer, together with people with disabilities and veterans.
What Success Looks Like:
- Reduced out-of-pocket prices for sufferers by means of efficient cost-sharing and copay help
- Timely and correct processing of prescription claims and approvals
- High affected person satisfaction with this system’s assist and streamlined expertise
- Compliance with program necessities and monitoring of affected person eligibility for ongoing help
Why Join Us?
- Be a part of a crew that makes an actual distinction in sufferers’ lives by lowering the price of vital drugs
- Opportunity for skilled development in the healthcare and insurance coverage sectors
- Competitive compensation and advantages bundle
- A collaborative, supportive, and revolutionary work tradition
Ready to Make an Impact?
Join us in making prescription drugs extra inexpensive and accessible for individuals who want them most. If you are prepared to assist make a distinction, we would love to listen to from you!
If you want wild development and dealing with pleased, enthusiastic over-achievers, you will get pleasure from your profession with us!
Apply / particulars: https://remotive.com/remote-jobs/customer-service/us-remote-patient-care-advocate-customer-service-2091168
Source: Remotive (English distant jobs). Verify on the employer website earlier than making use of.